Wednesday, February 12, 2014

Business Rant

Perhaps I'm biting off more than I can chew here (and I probably am), but I'm a little peeved that some customers don't leave feedback at The Scented Djinn's Etsy store after their purchase. Perhaps it's a case of being too nice to criticize, which is okay! Truly. If you are unhappy with your purchase, a private message and a workable solution is preferred over a full-on negative review in a public forum. I realize that not all my wares are your cup of tea, and that sometimes they may arrive in a 'defective' state, but I am willing to fix it if it's broken. On the other hand, if you're pleased, why not say so? Where it counts. On the Etsy reviews page. Every bit matters as I spend zero dollars on advertising. I'd much rather put my money back into the quality of the products I offer. It seems a much smarter disbursement of funds. Show your love. I'll show you mine in the goodies you buy.

*How to leave feedback on Etsy. Go to 'your account', click on 'purchases and reviews', then find the item you'd like to leave feedback on. It's odd that there isn't simply an easy-to-find 'leave feedback' link clearly visible. It's almost like they don't want you to leave feedback.

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